With You Every Step Of The Way

We will provide you with a pleasant, completely straightforward bill payment experience!  This includes navigating insurance & patient responsibilities with kindness & care.

Our Commitment To You

Keys To Understanding Your Bill

Our medical billing system includes integrated technology providing accurate billing linked directly to your care journey.
Our facility charge covers the hospitable care and pleasant environment.
Our transparency will provide confidence from every view of your care.

Key Insurance Terms

Explanation of Benefits (EOB)
Time Frames
Affordable Care Act (ACA)
Financial Assistance
Number of Bills

Explanation of Benefits (EOB)

An Explanation of Benefits, commonly referred to as an EOB, is a document sent to you by your health insurance company after you receive medical services. It details the costs of the services you received, showing what the insurance company covers and what you might owe to the healthcare provider. This isn't a bill but a helpful summary to understand the charges and your benefits.

Time Frames

In health insurance, time frames refer to specific periods during which certain actions can be taken. For example, there are time frames for enrolling in insurance, such as during an annual open enrollment period, or for submitting claims or appealing decisions made by your insurance provider. Understanding these time frames is crucial to ensure you receive the benefits you are entitled to without delay.

Affordable Care Act (ACA)

Also known as Obamacare, this is a law that changed how health insurance works in the US. It made it easier to get insurance even with health problems, created online marketplaces where you can shop for plans, and may provide financial help to lower your costs.

Financial Assistance Forms

If you're struggling to pay for health insurance, there might be help available. These forms help determine if you qualify for programs that lower your monthly premiums (what you pay each month) or reduce costs when you go to the doctor.

Number of Bills

It can feel like medical care comes with a lot of paperwork! You might get a bill from the doctor's office, a separate one from the hospital if you stayed overnight, or another bill for lab tests. Understanding how these all fit together is important to track your costs.

Get The Post-Visit Care You Deserve

SHBC guarantees a pain-free support experience for all of our patients! We welcome you to utilize these payment resources or connect with our team for a personal consultation.

A Clear Picture Of Your Bill

  • Provide the human billing experience every patient deserves.
  • Make it easier for patients to engage at every step of the after-care pathway.
  • Increase information access and communication.
  • Ensure providers are able to focus on direct patient care (and not coding).

Providers We Serve.

How Can We Help You

Our friendly support team is ready to assist you!
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