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Bills

Ready to pay your bill? SHBC Medical offers convenient and secure online payment options for your healthcare services.  Need assistance? Our customer service team is available to guide you through the process, ensuring a clear and hassle-free billing experience.

A Clear Picture Of Your Bill

  • Provide human billing experience HHER patients deserve
  • Make it easier for patients to engage at every step of the after-care pathway
  • Increase information access and communication
  • Ensure providers are able to focus on direct patient care (and not coding)

How Can We Help You

Our friendly support team is ready to assist you!

Key Insurance Terms

Explanation of Benefits (EOB)
Time Frames
Affordable Care Act (ACA)
Financial Assistance
Number of Bills

Explanation of Benefits (EOB)

An Explanation of Benefits, commonly referred to as an EOB, is a document sent to you by your health insurance company after you receive medical services. It details the costs of the services you received, showing what the insurance company covers and what you might owe to the healthcare provider. This isn't a bill but a helpful summary to understand the charges and your benefits.

Time Frames

In health insurance, time frames refer to specific periods during which certain actions can be taken. For example, there are time frames for enrolling in insurance, such as during an annual open enrollment period, or for submitting claims or appealing decisions made by your insurance provider. Understanding these time frames is crucial to ensure you receive the benefits you are entitled to without delay.

Affordable Care Act (ACA)

Also known as Obamacare, this is a law that changed how health insurance works in the US. It made it easier to get insurance even with health problems, created online marketplaces where you can shop for plans, and may provide financial help to lower your costs.

Financial Assistance Forms

If you're struggling to pay for health insurance, there might be help available. These forms help determine if you qualify for programs that lower your monthly premiums (what you pay each month) or reduce costs when you go to the doctor.

Number of Bills

It can feel like medical care comes with a lot of paperwork! You might get a bill from the doctor's office, a separate one from the hospital if you stayed overnight, or another bill for lab tests. Understanding how these all fit together is important to track your costs.
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